HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

When this Notice of Privacy Practices (“Notice”) refers to “we,” “us,” or “our,” it refers to Zero2Zennith and the healthcare professionals and service providers involved in providing healthcare services through Zero2Zennith, as applicable. We are committed to protecting the privacy of your protected health information (“PHI”) and maintaining the confidentiality of your personal and medical information.

This Notice describes how your PHI may be used and disclosed, your rights regarding your PHI, and certain obligations relating to the privacy and security of your health information. We reserve the right to amend this Notice as permitted by applicable law. If material changes are made, we will provide or make available a revised Notice as required.

I. USE AND DISCLOSURE OF YOUR PHI

We may use and disclose your PHI for purposes of treatment, payment, and healthcare operations. We may also use or disclose your PHI for other purposes permitted or required by applicable law or with your written authorization. Any use or disclosure not described in this Notice will be made only as permitted by law or with your authorization, when required.

A. Treatment

We may use and disclose your PHI to provide, coordinate, or facilitate healthcare services. This may include sharing relevant information with healthcare professionals and other individuals involved in your care when necessary to provide treatment or services to you.

B. Payment

We may use and disclose your PHI as necessary to obtain payment for healthcare services, process transactions, determine eligibility or coverage, or fulfill other payment-related activities.

C. Healthcare Operations

We may use and disclose your PHI for healthcare operations, including quality assessment and improvement, compliance activities, administrative functions, service management, and other activities necessary to operate our healthcare services.

D. Treatment Alternatives and Health-Related Services

We may use and disclose your PHI to communicate with you about treatment options, alternative treatments, healthcare services, or health-related benefits that may be relevant to you.

E. Family Members, Relatives, or Close Friends

Unless you object, we may disclose limited PHI to a family member, relative, close personal friend, or another person you identify as being involved in your care or payment for your healthcare. When appropriate, we will use professional judgment to determine whether a disclosure is in your best interest and will limit the information disclosed to what is relevant to the person’s involvement in your care or payment.

F. Other Permitted and Required Uses and Disclosures

We may use or disclose your PHI without your authorization when permitted or required by applicable law. These circumstances may include public health activities, health oversight activities, judicial or administrative proceedings, law enforcement purposes, reporting certain injuries or adverse events, activities involving coroners or medical examiners, organ and tissue donation, certain research activities, preventing serious threats to health or safety, workers’ compensation matters, and other circumstances authorized or required by law.

II. YOUR RIGHTS AS OUR PATIENT

As a patient, you have certain rights regarding your PHI.

A. Right to Request Restrictions

You may request restrictions or limitations on how we use or disclose your PHI. We are not required to agree to every requested restriction, except where otherwise required by applicable law.

B. Right to Confidential Communications

You may request that we communicate with you about your PHI by alternative means or at alternative locations. We will accommodate reasonable requests as required by applicable law.

C. Right to Access Your PHI

You generally have the right to inspect and obtain a copy of your PHI, including electronic PHI where applicable, subject to certain limitations under law. Reasonable, cost-based fees may apply where permitted.

D. Right to an Accounting of Disclosures

You may request an accounting of certain disclosures of your PHI made by us, subject to applicable legal limitations and exceptions.

E. Right to Request an Amendment

If you believe that information in your medical record is incorrect or incomplete, you may request an amendment in writing. We may deny a request when permitted by applicable law, and you may have the right to submit a statement of disagreement.

F. Right to a Paper Copy

You have the right to request a paper copy of this Notice of Privacy Practices, even if you have received it electronically.

G. Right to File a Complaint

You have the right to file a complaint if you believe your privacy rights have been violated. You will not be retaliated against for filing a privacy complaint.

III. ADDITIONAL INFORMATION, QUESTIONS, OR COMPLAINTS

If you have questions about this Notice, wish to exercise your privacy rights, or believe your privacy rights have been violated, please contact Zero2Zennith through the contact information provided on our website or through your designated healthcare provider.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, as permitted by applicable law.

Zero2Zennith is committed to protecting the confidentiality and security of your health information and to handling your PHI in accordance with applicable privacy laws and regulations.