Terms & Conditions

Last Updated: September 9, 2026

These Terms of Use (“Terms of Use”) apply to your access to and use of the Zero2Zennith website and any related websites, applications, materials, information, products, or services made available through the website (collectively, the “Site” or “Services”) operated by or on behalf of Zero2Zennith and/or its owners, affiliates, healthcare providers, contractors, and service partners (collectively, “Company,” “our,” “us,” or “we”).

Your access to and use of the Site and Services are subject to these Terms of Use, our Privacy Policy, and any additional terms, conditions, or notices presented to you in connection with particular Services.

By accessing or using the Site, you agree to these Terms of Use, as they may be updated from time to time. If you do not understand or agree to these Terms of Use, please do not access or use the Site or Services.

We reserve the right to revise these Terms of Use at any time. Changes become effective when posted on the Site unless otherwise stated. Your continued use of the Site following the posting of changes constitutes your acceptance of the updated Terms.

Privacy Policy

The Zero2Zennith Privacy Policy is incorporated into these Terms of Use by reference. By using the Site and Services, you acknowledge and agree to the collection, use, and disclosure of information as described in our Privacy Policy, as amended from time to time.

Please review our Privacy Policy for additional information about how we collect, use, disclose, and protect your information.

Not Medical Advice

The content provided through the Site and Services is intended for general informational and educational purposes only. It is not intended to substitute for professional medical advice, diagnosis, or treatment.

ALWAYS SEEK THE ADVICE OF A PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION, MEDICATION, OR TREATMENT.

Information presented on the Site should not be used to diagnose or treat a medical condition or to make decisions regarding your healthcare without consultation with an appropriately qualified healthcare professional.

You should not disregard professional medical advice or delay seeking professional medical advice because of information you have read or received through the Site or Services.

Zero2Zennith does not guarantee that any particular treatment, medication, or healthcare service will be appropriate for you.

Our Services

The Services provided through the Site are not health insurance benefits or insurance policies and are not intended to replace health insurance.

Certain healthcare services may be provided by independent, licensed healthcare professionals or third-party providers. Zero2Zennith does not guarantee that you will be treated by a particular healthcare provider or that any particular treatment or prescription will be provided.

A healthcare provider may determine, in their independent professional judgment, that a particular treatment, medication, or service is not medically appropriate for you. Providers may decline to provide care or issue a prescription when they determine that doing so is not medically appropriate, safe, or permitted by applicable law.

Payment does not guarantee that a prescription will be issued, medication will be dispensed, or treatment will be provided.

Where applicable, you may be able to select or request a pharmacy for fulfillment of a prescription. Pharmacy availability, medication availability, pricing, and fulfillment are subject to the applicable pharmacy and healthcare provider.

Use of the Site

The Site and Services are intended for personal, non-commercial use only. Use of the Services is voluntary.

You are responsible for any phone, internet, data, or other communication charges associated with accessing or using the Site.

We reserve the right to modify, suspend, restrict, or discontinue the Site or any portion of the Services at any time, with or without notice, to the extent permitted by law.

Upon termination or cancellation of your access to the Site or Services, your right to use the applicable Services will immediately end.

Third-Party Services

Certain Services may be provided, supported, or fulfilled by independent third parties, including healthcare professionals, physician networks, pharmacies, laboratories, technology providers, payment processors, and other service providers.

We do not guarantee the quality, availability, accuracy, or performance of services provided by third parties.

Your use of third-party services may be subject to additional terms and conditions imposed by those third parties.

Electronic Communications

You may request or receive information through electronic communications, including email, SMS/text messages, notifications, and other digital communications.

By using the Site or providing your contact information, you may consent to receive service-related communications electronically, including communications regarding appointments, treatment-related information, account activity, and other requested Services.

Text messaging and email may not be secure methods of communication. You acknowledge that communications transmitted through these methods may carry privacy or security risks.

You may opt out of certain marketing communications at any time by following the applicable unsubscribe instructions. Certain administrative, transactional, safety, or service-related communications may continue as necessary to provide the Services.

Intellectual Property

All content included in or made available through the Site, including text, graphics, logos, designs, photographs, images, videos, data, icons, software, documentation, and other materials, is owned by Zero2Zennith or its licensors and may be protected by copyright, trademark, trade dress, and other intellectual property laws.

The Site and its content may be used only for their intended purpose.

You may not copy, reproduce, modify, distribute, transmit, display, publish, license, sell, create derivative works from, or otherwise exploit Site content without our prior written permission, except as expressly permitted by applicable law.

All Zero2Zennith names, logos, graphics, service names, and other identifying marks are the property of Zero2Zennith or their respective owners. Nothing in these Terms grants you a license or right to use any trademark, service mark, logo, or brand name without authorization.

Minors and Use of Services as a Legal Guardian

You must be at least 18 years old to access or use the Site unless otherwise expressly permitted by applicable law.

By using the Site, you represent that you meet the applicable age requirement.

If you access or use the Site as a parent or legal guardian on behalf of another individual, you are responsible for complying with these Terms and all applicable laws.

Your Conduct

You agree to comply with all applicable laws, rules, and regulations when using the Site and Services.

You agree that you will not:

• Interfere with the proper operation or security of the Site;
• Attempt to gain unauthorized access to the Site, servers, systems, or Services;
• Hack, probe, scan, or test the vulnerability of the Site or related systems;
• Bypass authentication or security measures;
• Upload or transmit viruses, malware, or other harmful programs;
• Use the Site to engage in unlawful activity;
• Attempt to obtain or reveal another person’s private or confidential information without authorization;
• Use automated tools, robots, spiders, scrapers, or similar technologies to collect information from the Site without prior permission;
• Provide false, misleading, or impersonated information;
• Fail to maintain accurate and current information you provide to us; or
• Use the Site or Services for any purpose prohibited by these Terms.

We reserve the right to suspend or terminate your access to the Site or Services if you violate these Terms or applicable law.

Marketing

Zero2Zennith may display advertisements, promotional materials, links, and other marketing content on the Site.

Products and services promoted through third-party advertisements may be offered by companies that are not affiliated with Zero2Zennith.

The appearance of third-party products, services, advertisements, or links does not necessarily constitute an endorsement or guarantee by Zero2Zennith.

Accuracy of Information

We make reasonable efforts to provide accurate and current information through the Site and Services. However, information may occasionally be incomplete, inaccurate, or out of date.

Healthcare information, treatment information, pricing, availability, and other information may change without notice.

WE DO NOT REPRESENT OR WARRANT THAT ALL INFORMATION PROVIDED THROUGH THE SITE OR SERVICES IS COMPLETE, ACCURATE, CURRENT, OR ERROR-FREE.

You should verify important healthcare, treatment, medication, pricing, and other information with an appropriately qualified professional or applicable third party before relying upon it.

Links to Other Sites

The Site may contain links to websites, applications, or online services operated by third parties.

Zero2Zennith does not control and is not responsible for the privacy practices, content, security, or services provided by third-party websites.

The inclusion of a link does not necessarily constitute an endorsement, sponsorship, or affiliation with the third-party website.

We encourage you to review the terms and privacy policies of third-party websites before using them.

Security and Safety

You understand that transmitting information through the internet, mobile devices, email, or other electronic systems carries inherent security risks.

You are responsible for maintaining the security of your devices, accounts, passwords, and other credentials used to access the Site.

Zero2Zennith cannot guarantee that information transmitted through networks or stored electronically will always remain completely secure.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF INFORMATION PROVIDED THROUGH THE SITE OR SERVICES.

WE DO NOT GUARANTEE ANY PARTICULAR HEALTH, MEDICAL, WEIGHT-LOSS, WELLNESS, OR OTHER RESULT FROM USE OF THE SITE OR SERVICES.

Other Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZERO2ZENNITH AND ITS OWNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES.

This includes, to the extent permitted by law, loss of profits, revenue, goodwill, data, business opportunities, or service interruptions.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Zero2Zennith and its owners, affiliates, officers, directors, employees, agents, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your violation of these Terms;
• Your misuse of the Site or Services;
• Your violation of applicable law; or
• Your unauthorized use of the Site or Services.

Dispute Resolution

To the extent permitted by applicable law, any dispute arising out of or relating to these Terms of Use or your use of the Site or Services will be resolved in accordance with the dispute-resolution procedures and governing law specified by Zero2Zennith.

Nothing in this section limits any rights or remedies that cannot legally be waived under applicable law.

Changes to These Terms of Use

We reserve the right to modify these Terms of Use at any time.

When changes are made, we will update the “Last Updated” date and post the revised Terms on the Site.

Your continued use of the Site or Services after updated Terms have been posted constitutes your acceptance of the revised Terms to the extent permitted by applicable law.

Access or Use Outside the United States

The Site and Services are intended for use by individuals located in the United States and its territories, unless otherwise expressly stated.

Individuals accessing the Site from outside the United States are responsible for determining whether their use of the Site or Services complies with the laws applicable to them.

Governing Law

These Terms of Use will be governed by and interpreted in accordance with the laws applicable to Zero2Zennith and the jurisdiction specified by the Company, without regard to conflict-of-law principles, except where otherwise required by applicable law.

Severability

If any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Use, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Zero2Zennith regarding your use of the Site and Services and supersede prior agreements concerning the same subject matter.

Operation of the Site

We reserve the right, at our discretion and to the extent permitted by law, to:

• Modify, suspend, or terminate the Site or any portion of the Services;
• Modify or change Site content or functionality;
• Restrict access to the Site or Services;
• Perform maintenance or updates; and
• Correct errors or make other changes necessary to operate the Site.

Contact Us

If you have questions or concerns about these Terms of Use or the Site, please contact Zero2Zennith through the contact information provided on the Site.

Zero2Zennith
Privacy / Compliance Team
Email: Support@zero2zennith.com
Phone:
Mailing Address: [Insert Zero2Zennith Mailing Address]

Digital Millennium Copyright Act (“DMCA”) Notice

If Zero2Zennith qualifies as a service provider under the Digital Millennium Copyright Act, we may maintain procedures for responding to claims of copyright infringement.

If you believe that material available through the Site infringes your copyright, you may submit a written notice containing the information required under applicable law to the designated copyright contact listed below.

DMCA Contact:
Zero2Zennith
Email: Support@zero2zennith.com

Zero2Zennith SMS Notifications

Zero2Zennith may provide SMS notifications regarding appointments, account activity, treatment-related communications, service updates, and other healthcare or wellness-related information for users who have opted in to receive such messages.

You may cancel SMS messages at any time by replying STOP to the applicable messaging number or shortcode. After sending STOP, you may receive a confirmation message and will no longer receive recurring messages from that program unless you subsequently opt in again.

For assistance, reply HELP or contact Zero2Zennith using the contact information provided on the Site.

Message and data rates may apply. Message frequency may vary. Carriers are not responsible for delayed or undelivered messages.

For privacy-related questions, please refer to the Zero2Zennith Privacy Policy.