Privacy Policy

Last Updated: September 9, 2026

This Privacy Policy (“Privacy Policy”) describes how Zero2Zennith and/or its owners, affiliates, and service providers (collectively, “Company,” “our,” “we,” or “us”) collect, use, disclose, and protect information you provide through the Zero2Zennith website and related online services (collectively, the “Site”). This Privacy Policy applies to information collected in connection with your use of the Site and does not necessarily apply to other offerings, products, or services provided by independent healthcare providers or third parties.

If you do not want us to collect, use, or disclose information about you and your use of the Site as described in this Privacy Policy, you should not use the Site. By using the Site, you acknowledge the practices described in this Privacy Policy and our applicable Terms of Use.

About the Site

The Site may collect several types of information from and about users, including information related to wellness interests, treatment inquiries, geographic location, and user preferences. This information may help us:

• Provide information about our wellness and healthcare-related services;
• Help connect you with available services or healthcare providers, where applicable;
• Respond to inquiries and requests submitted through the Site;
• Personalize your experience; and
• Provide information, resources, and communications related to services that may be of interest to you.

Categories of Information We Collect

The information we collect from or about you allows us to provide our services and personalize and improve your experience on the Site. Depending on how you use the Site, we may collect the following categories of information directly from you:

• Information you provide when requesting information about treatments, services, or appointments;
• Information relating to your wellness interests, treatment preferences, and inquiries;
• Contact information, such as your name, email address, telephone number, and other information you voluntarily provide;
• Geographic location information from you or your device, such as ZIP code, city, region, time zone, or approximate location. We will not access precise geolocation information from your device unless you grant the Site permission to do so;
• User preferences and information about how you interact with our services;
• Technical data and related information, such as your device type, operating system, browser, application software, IP address, and other technical information;
• Metadata and other information associated with or stored on your device; and
• Information you provide when communicating with our customer service team, including through email, telephone, forms, or other communications.

When you use the Site, we may automatically collect information about your use of the Site, such as features used, content viewed, pages visited, and dates and times of interactions.

We may also use cookies, web beacons, analytics tools, and similar technologies to collect information about how you use the Site.

How We Use the Information We Collect

Information we collect about you may be used for the following purposes:

• Operating and maintaining the Site and providing its features;
• Providing information and services you request;
• Responding to questions, requests, and customer service inquiries;
• Customizing and improving your experience on the Site;
• Improving our Site, services, products, and user experience;
• Providing account management and administrative support, where applicable;
• Communicating with you regarding services, appointments, inquiries, or other service-related matters;
• Sending marketing communications, promotional materials, or advertisements where permitted by applicable law and consistent with your communication preferences;
• Sending service-related or required notices, which may include email or text messages;
• Detecting, preventing, and responding to suspected fraud, security issues, misuse of the Site, violations of our Terms of Use, or violations of applicable law;
• Performing data analytics and generating aggregated or de-identified information; and
• Complying with applicable legal and regulatory requirements.

When permitted by applicable law, we may combine information you provide with information obtained from third parties and may de-identify information by removing information that reasonably identifies you.

How We Share Information We Collect

Your information may be disclosed to the following categories of third parties, as applicable:

• Healthcare providers, physician networks, pharmacies, laboratories, and other healthcare partners involved in providing or facilitating services you request;
• Service providers who perform services on our behalf, such as technology, hosting, analytics, communications, customer support, payment processing, and administrative services;
• Business partners who may provide services, communications, promotional materials, or other information that may be of interest to you, where permitted by applicable law;
• Professional advisors and other third parties involved in a corporate transaction, such as a merger, acquisition, financing, reorganization, or sale of assets;
• Government authorities, regulators, law enforcement, or other parties when required or permitted by law; and
• Other parties with your authorization or as otherwise permitted by applicable law.

We may also share aggregated or de-identified information that does not reasonably identify you with third parties for analytics, research, business, or other lawful purposes.

Text messaging information and consent: Where applicable, information related to text messaging origination, opt-in, and consent will not be shared with third parties except as necessary to provide the requested messaging service or as otherwise permitted or required by law.

Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. We may use encryption technologies, including Secure Sockets Layer (SSL) or comparable technologies, to protect certain information transmitted through the Site.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed by unauthorized parties.

Please be aware that communications sent to us by ordinary email may not be encrypted. By communicating with us through email or other unsecured communication methods, you acknowledge the potential security risks associated with those methods.

Your Choices

You may opt out of receiving certain marketing emails by following the unsubscribe instructions contained in the applicable communication or by contacting us using the information provided below.

You may not opt out of certain non-promotional communications, including messages concerning services you have requested, appointments, transactions, administrative matters, security notices, or other communications that we are required or permitted to send.

Where available, you may also manage certain cookie and tracking preferences through your browser or applicable Site settings.

Information About Minors

The Site is intended for adults and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 through the Site.

If you believe that an individual under 18 has provided us with personal information without appropriate consent, please contact us using the information provided below.

California Residents

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

These rights may include rights to know, access, correct, delete, or otherwise control certain categories of personal information, subject to applicable legal exceptions.

California residents may contact us using the information provided below to exercise applicable privacy rights or obtain additional information regarding our privacy practices.

Links to Other Websites

The Site may contain links to third-party websites, applications, or online services that are not controlled or operated by Zero2Zennith.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies and terms of use of any third-party website or service you visit.

The inclusion of a third-party link does not necessarily constitute an endorsement, sponsorship, or affiliation with that third party.

Cookies and Similar Tools

We may use cookies, web beacons, pixels, analytics technologies, and similar tools to collect information about your use of the Site. These technologies may help us remember preferences, understand how visitors use the Site, measure performance, personalize content, and improve our services.

A cookie is a small data file stored on your device that can help recognize your browser and remember certain information about your interactions with the Site.

You may configure your browser to refuse certain cookies or notify you when cookies are being used. However, disabling cookies may affect the functionality or performance of portions of the Site.

Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type and nature of the information and applicable legal requirements.

Access From Outside the United States

The Site and our services are intended for use in the United States. If you access the Site from outside the United States, please be aware that information you provide may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

Privacy protections in those jurisdictions may differ from those in your country or region.

Changes and Updates

We may update this Privacy Policy from time to time. When we make changes, we will post the revised Privacy Policy on the Site and update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, disclose, and protect information.

Your continued use of the Site after an updated Privacy Policy has been posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about our privacy practices, please contact Zero2Zennith using the contact information provided on our Site.

Zero2Zennith
Privacy Team / Privacy Officer
Email: Support@zero2zennith.com
Mailing Address: 
Phone: